Agreement for Services
This document represents a business agreement between you as a Client and Watts Catalyst Partners, Inc. for Mentoring and/or Consulting services, which may be delivered alone or incorporated into related services mutually agreed upon such as writing, project management, training, executive mentoring or a group program.
Services are provided by Mentors and others through Watts Catalyst Partners, Inc. The term Mentor is used to refer to the Mentor or consultant (singular or plural) providing the services to you. The term “we” and “us” is used interchangeably to refer to the those delivering services whether singular or multiple.
The services to be provided by the Mentor to the client that are covered by this agreement are Mentoring and or consulting or some combination thereof.
Executive Mentoring is a thought-provoking and creative process that successful people use to help them pursue their passions and strengths. A Mentoring relationship is designed based on the client’s interests and goals. Discussion, questions and requests are used to assist the client as he or she reflects, identifies goals, develops strategies to reach them, takes action and adapts to challenges along the way.
A professional Mentor might brainstorm with you or make observations based on his expertise. While a Mentor may have expertise in a particular area, the primary focus of a Mentor is to help the client make her own choices and find what will work best for her.
Research has demonstrated that the relationship-based skillful listening, analysis, observations and questions provided by Executive Mentors leads to reflection and new learning and successful application of the learning in clients’ daily lives.
Mentoring is not psychotherapy or counseling which deal with past events and how they relate to your thoughts and feelings in the present. While Executive Mentoring does pay attention to your feelings, it focuses on the present and future, and is oriented towards the client applying learning to their life (and business) in order to move forward in practical ways.
Venture Consulting – A Venture Consultant is an adviser or expert who gives advice based on expertise in a specific area. The main difference between a Mentor and a Consultant is the focus. A consultant shares observations, analyzes the venture, recommends certain actions and may also teach clients certain skills.
In short, a Venture Consultant brings expertise in a specific area. An Executive Mentor brings expertise in helping people connect with their own innate wisdom to define and achieve the goals they have set for themselves.
While Consulting may be sharply focused on one specific issue, Mentoring takes a holistic view, and it allows you to explore how all the different parts of your life and work are connected and affect each other.
Whether Mentoring or Consulting or a blend of them is best for you depends on your needs and values, as well the complexity of the situation and your time constraints.
At Watts Catalyst Partners, Inc., we often work in hybrid mode, as both Executive Mentor and Venture Consultant. This allows us the flexibility to give you the best of both professions and provide the greatest impact on your organization and your leadership.
Policies and Logistics
Payment – The frequency and length of one to one Executive Mentoring sessions or Venture Consulting contracts and their cost will be decided in advance by mutual agreement. Payment is due before scheduling sessions. As Executive Mentors and Venture Consultants, we have no control over acceptance, adherence or implementation of recommendations, therefore all fees are non-refundable. If you have any questions about fees please ask them.
Communication and support between sessions – If the client has contracted for a package of sessions or for ongoing monthly Executive Mentoring that includes it, the Mentor will be available for communication between sessions for integration, questions and support. In most cases this will be done via email. For Private Clients, a personal cell phone and confidential email will be provided for lifeline support. Should this support go beyond the ten minute limit, the client will be charged for the time against their package sessions.
Scheduling– Unless agreed otherwise, it will be the client’s responsibility to schedule sessions in advance using the Watts Catalyst online calendar.
Cancellation – If you need to reschedule or cancel an appointment please do so ONLINE, 24 hours in advance. Since the time is held for you, if you miss a session without notice, payment will be deducted from your package. If due to emergency, the Executive Mentor must cancel a session, we will make reasonable efforts to be available for a rescheduled session as soon as possible.
Long-distance telephone charges are the responsibility of the client. Since most session calls are recorded this usually means calling in to a conference call line located in the United States. However, in many cases we can also provide local/regional numbers in several continents and Skype audio access to our conference line at no additional charge.
Travel-related charges are the responsibility of the client. Some of our packages may require you to travel to our location for services to be rendered OR you may schedule a Mentor or Consultant to travel to your place of business or conference. All such expenses, including travel, lodging, taxis and meals will be paid by the Client.
Venue – This agreement will be considered to have been made in and will be interpreted under the laws of the State of Wyoming.
Confidentiality and its limits
Confidentiality and your privacy is a high priority. You are also expected to respect your Mentor’s privacy and confidentiality. While you’re free to share what you experienced and learned, please treat as confidential any specific personal or business details that you learn about him.
Part of respecting your confidentiality is to be clear and honest with you about the limits to confidentiality. This clarity is also an attempt to avoid areas of possible misunderstanding.
Client log – Your Mentor may document client names, contact information, session times and topics discussed in a confidential log. This document is secure and maintained only as a record of services provided.
Call Recordings – Calls/Sessions may be recorded without further permission. You will be given access to these recordings for your review and learning within your member area or via email. We ask that you treat all this information as confidential and for your own personal use.
Groups – for Group Mentoring and classes we make reasonable efforts to ensure that everyone in the group is willing to keep things confidential, but we cannot guarantee the future behavior of group participants. If someone is found to violate this trust, they will be asked to leave the group and forfeit the remainder of their contracted services.
Teaching situations and case studies – your Mentor may mention topics or situations discussed but will be careful to not to mention personally identifying details without your permission.
Administrative help – From time to time, administrative help may be retained for matters such as data entry, bookkeeping, etc. In the course of performing such duties these professionals may have access to confidential client data. Reasonable good faith efforts will be made to ensure that privacy and confidentiality is maintained throughout all such processes and by all such individuals.
Contact methods – our Mentors do use various social media websites, phone, webinars, online campaigns and physical mail to contact you. If you have issues with any form of contact, please let us know.
Threats of violence – If you make threats of violence against yourself or others, we are not obligated to intervene or to report this. However, we reserve the right to do so in our sole discretion. If you make threats of violence against your Mentor, yourself or others, you are by so doing giving your consent to us to disclose whatever information about you we deem necessary, in our sole discretion, to protect any person(s) directly or indirectly threatened.
Other risks to confidentiality – You should also be aware there are various risks to your privacy that are out of our control. Among them, email and the phone are not completely secure means of communication.
If, for example, you have concerns about being at risk for domestic violence, or child custody battles, or a dispute with a business partner, this may be an area of concern for you. In such cases you should seek help from legal and privacy experts to help you with that.
Commitment to you
Our commitment to you is that you will have your Executive Mentor’s complete attention during your time together. Session times are clearly defined and we work to ensure we are complete when our time is finished.
Throughout the working relationship, your Executive Mentor will engage in direct and personal conversations. You can count on your Executive Mentor to be honest and straightforward in asking questions and making requests. You are always free to say yes, no or make a counteroffer to any request.
What’s expected from you
The power of a Mentoring or Consulting relationship is ultimately granted by the client. The most important thing is that you be present and authentic. Say what you are thinking and feeling. Ask for what you want. Don’t worry about editing what you’re going to say. Your Executive Mentor is an advocate creating a safe and supportive environment for you to explore and move forward with whatever is on your mind.
For questions about this agreement, contact:
Watts Catalyst Partners, Inc.
USA Mailing Address: 2637 E. Atlantic Blvd. #34753, Pompano Beach Florida 33062
E-Mail: [email protected]